Online, Wellness

Empower Me Counselling Services

Service offered by the Carleton University Students’ Association Learn More
Contact Details

Service Summary

All Carleton undergraduate students now have access to additional support through Empower Me, a mental health and wellness service that seeks to contribute to a resilient student community by supporting existing on-campus and Studentcare mental health resources.

Empower Me has a number of professionals with various domains of expertise, including psychology, psychotherapy, social work, nutrition, etc., to support you and respond effectively to diverse needs. You can access services via telephone, videoconference, or in-person (when permitted in accordance with public health guidelines and COVID-19 advisories).

Empower Me is:

  • Available 24/7, 365 days a year
  • Confidential
  • Multilingual
  • Culturally sensitive
  • Gender inclusive
  • Faith inclusive

Using Empower Me

Empower Me is a confidential support service available 24/7, 365 days a year. No issue is too big or too small—regardless of what you’re experiencing, you’re not alone.

You can get support for issues of any kind, such as:

  • Stress or anxiety
  • Depression
  • Relationships or interpersonal conflicts
  • Family responsibilities
  • Substance misuse/abuse
  • Disordered eating
  • Time management
  • Career counselling
  • Financial planning or financial insecurity
  • Nutrition, and more

Connect with Empower Me

Call 1-833-628-5589 (toll-free), available 24/7 from anywhere in Canada or the US. See the FAQ for additional helpline numbers for international access.

EAP Optima Mobile App
You can also connect with Empower Me through the EAP Optima mobile app, available for download from the App Store and Google Play. With the app, you can:

  • Chat with a counsellor
  • Consult professionals via video conferencing appointments
  • Call the 24/7 helpline
  • Access other health and wellness resources
  • To create your account on the app, use access code 45295QG34. See the step-by-step guide to creating an account.
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