Wednesday, January 29, 2025

Planned Web Service Outages – Sunday, February 2

To maintain a stable, robust, and secure environment, ITS conducts regular patching to our Enterprise systems throughout the year. This system patching, along with the volume of interfacing and dependent systems, typically results in a service impact while the work is carried out. As a result, there will be planned disruptions to the following services during the date and times below:

Sunday, February 2, 2025: 8:00 a.m. to 11:00 a.m.

Clients will be unable to access the following services while ITS performs software upgrades.

  • Banner job submissions
  • cuPortfolio
  • Campus Card de/reactivation, Campus Card activity review systems & Campus Card web deposits & web payments
  • Carleton CMS & secondary web services
  • Pinnacle Voice Billing Services

Sunday, February 2, 2025:  8:00 a.m. to 5:00 p.m.

Clients will experience periods of service degradation to the following while Oracle performs software maintenance.

  • Banner 9 administrative pages
  • Carleton Central (including T4 & T2202A forms)
  • Campus Card de/reactivation, Campus Card activity review systems & Campus Card web deposits & web payments
  • Banner database
  • Banner job submission
  • Banner reports
  • Banner workflow
  • Banner document management (BDM)
  • MyCarletonOne (MC1) services
  • Banner – SITS integration
  • Ventus Services
  • Banner integration with eShop
  • U.Achieve/DARS audit
  • Carleton360 (CRM) integrations with Banner
  • FAST application
  • PowerBI integrations with Banner
  • Carleton Mobile app (Note: there will be no impact to the Emergency Notification System)
  • Concur Services
  • Public exam schedule
  • Campaign Monitor
  • CAS authentication on legacy CMS, Framework and intranet sites (Note: there will be no impact to cuTheme sites)
  • HR intake form

Wednesday, January 29, 2025 in , , ,
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