Tuesday, January 7, 2025

Planned Web Service Outages

There will be scheduled disruptions to ITS services for software upgrades on Tuesday, January 14, 2025 from 1:00 a.m. to 8:30 a.m.

To maintain a stable, robust and secure environment, ITS conducts regular patching to systems at specific times throughout the year. This system patching, along with the volume of interfacing and dependent systems, typically results in a significant service impact while the work is carried out.

Clients will experience short periods of service degradation to the following while ITS performs software maintenance.

  • Banner 9 Administrative Pages
  • Carleton Central (including T4 & T2202A Forms)
  • Campus Card De/Reactivation, Campus Card Activity Review Systems & Campus Card Web Deposits & Web Payments
  • Banner Database
  • Banner Job Submission
  • Banner Reports
  • Banner Workflow
  • Banner Document Management (BDM)
  • MyCarletonOne (MC1) Services
  • Banner – SITS Integration
  • Ventus Services
  • Banner Integration with eShop
  • U.Achieve/DARS Audit
  • Carleton360 (CRM) Integrations with Banner
  • FAST Application
  • PowerBI Integrations with Banner
  • Carleton Mobile App (Note: There will be no impact to the Emergency Notification System)
  • Concur Services
  • Public Exam Schedule
  • Campaign Monitor
  • CAS Authentication on legacy CMS, Framework and Intranet Sites (Note: There will be no impact to cuTheme sites)
  • HR Intake form

Full service will be restored by 8:30 a.m. on Tuesday, January 14, 2025.

Tuesday, January 7, 2025 in , , ,
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