To maintain a stable, robust, and secure environment, ITS conducts regular updates to online systems throughout the year. This system patching, along with the volume of interfacing and dependent systems, typically results in a service impact while the work is carried out.

On Sunday, November 30, 2025 from 8:45 a.m. to 8:15 p.m., the following services will be unavailable:

  • Banner 9 Administrative Pages
  • Carleton Central (including T4 & T2202A Forms)
  • Campus Card De/Reactivation, Campus Card Activity Review Systems & Campus Card Web Deposits & Web Payments
  • Banner Database
  • Banner Job Submission
  • Banner Reports
  • Banner Workflow
  • Banner Document Management (BDM)
  • MyCarletonOne (MC1) Services
  • Banner – SITS Integration
  • Ventus Services
  • Banner Integration with eShop
  • U.Achieve/DARS Audit

Users will also experience periods of service degradation to the following during this maintenance window:

  • Carleton360 (CRM)
  • FAST Application
  • PowerBI Integrations with Banner
  • Carleton Mobile App (Note: There will be no impact to the Emergency Notification System)
  • Concur Services
  • Public Exam Schedule
  • Campaign Monitor
  • Legacy CMS and Framework Sites (Note: There will be no impact to cuTheme sites)
  • HR Intake form

Full service to all listed items will resume by 8:15 p.m.

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