To maintain a stable, robust, and secure environment, ITS conducts regular updates to online systems throughout the year. This system patching, along with the volume of interfacing and dependent systems, typically results in a service impact while the work is carried out.
On Sunday, November 30, 2025 from 8:45 a.m. to 8:15 a.m., the following services will be unavailable:
- Banner 9 Administrative Pages
- Carleton Central (including T4 & T2202A Forms)
- Campus Card De/Reactivation, Campus Card Activity Review Systems & Campus Card Web Deposits & Web Payments
- Banner Database
- Banner Job Submission
- Banner Reports
- Banner Workflow
- Banner Document Management (BDM)
- MyCarletonOne (MC1) Services
- Banner – SITS Integration
- Ventus Services
- Banner Integration with eShop
- U.Achieve/DARS Audit
Users will also experience periods of service degradation to the following during this maintenance window:
- Carleton360 (CRM)
- FAST Application
- PowerBI Integrations with Banner
- Carleton Mobile App (Note: There will be no impact to the Emergency Notification System)
- Concur Services
- Public Exam Schedule
- Campaign Monitor
- Legacy CMS and Framework Sites (Note: There will be no impact to cuTheme sites)
- HR Intake form
Full service to all listed items will resume by 8:15 p.m.
Thursday, November 20, 2025 in 360, Academic, News
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