To maintain a stable, robust, and secure environment, ITS conducts regular updates to online systems throughout the year. This system patching, along with the volume of interfacing and dependent systems, typically results in a service impact while the work is carried out.
On Thursday, September 18, 2025 from 1:00 a.m. to 7:00 a.m., there will be brief periods of service degradation to the following services:
- Banner 9 Administrative Pages
- Carleton Central (including T4 & T2202A Forms)
- Campus Card De/Reactivation, Campus Card Activity Review Systems & Campus Card Web Deposits & Web Payments
- Banner Database
- Banner Job Submission
- Banner Reports
- Banner Workflow
- Banner Document Management (BDM)
- FAST Application
- Pinnacle Voice Billing
- MyCarletonOne (MC1) Services
- Banner – SITS Integration
- Ventus Services
- Banner Integration with eShop
- SmartCall Services
- U.Achieve/DARS Audit
- Carleton360 (CRM) Integrations with Banner
- PowerBI Integrations with Banner
- Carleton Mobile App (Note: There will be no impact to the Emergency Notification System)
- Concur Services
- Public Exam Schedule
- Campaign Monitor
- CAS Authentication on legacy CMS, Framework and Intranet Sites (Note: There will be no impact to cuTheme sites)
- HR Intake form
Full service will be restored by 7:00 a.m.
