Please be aware there are currently account closure and job scam phishing emails circulating through the Carleton community.
The messages may:
- Indicate a university-related account or access to a university service will be disabled, terminated, or closed unless you submit information or login to a website to keep the account active.
- Offer jobs as personal assistants, secret shoppers or marketers. They may request that you visit a website or send an email to apply for a job.
- Have subject lines such as: We Received A Request From You, You have got an urgent message, ACT NOW, JOB VACANCY, JOB OFFER, WORK AT YOUR CONVENIENCE
Do not provide any personal information, send a reply, or interact with the sender in any way.
If you have clicked on a link or submitted any information through one of these emails, please change your MyCarletonOne password immediately. If you require assistance, please contact the ITS Service Desk.
Further details on this most recent phishing attempt can be found here.
How can you tell if an email or online post is a scam?
- The email appears to come from someone at the university, but has an [External Email] tag, it may be a phishing message
- Requires a fee to apply for a job or asks you to send money – Bitcoin, gift card, cheque, etc.
- Requests your password or directs you to a webform asking for your password
- Has an immediate action such as “download this now” or “click on the link below”
- Tries to invoke an emotional response to get you to take an action without thinking
- Is filled with spelling and grammatical errors
If you receive an email that you’re not sure is legitimate, here’s what you can do:
- Hover over the sender’s email to confirm the address matches the sender’s name. If they don’t match, delete the email
- Hover over any links to see where they point to before clicking
- Never reply to an email with your password or click on a link to provide your credentials
- Visit the ITS Phishing Awareness page or contact the ITS Service Desk.
- If you are sure the message is phishing, use the Report Phishing button in Outlook.
Remember, Carleton will never ask you for your password!
For more tips on protecting yourself online, please visit the IT security web page.
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